Bracket

AI Integration Hub

Connecting Bracket OS to the Tools You Already Use—Intelligently, Securely, and Automatically.

Orthodontic practices don’t run on a single tool. They run on an ecosystem—imaging software, aligner platforms, communication systems, payment processors, insurance portals, analytics tools, and clinical devices. The problem is that most practice management systems treat these tools as isolated islands. Data gets siloed, workflows become fragmented, and your team is forced to move information manually from place to place.

Bracket OS solves this problem with the AI Integration Hub, a sophisticated interoperability engine that connects your PMS with the tools you rely on—cleanly, intelligently, and in real time. Instead of simply passing data back and forth, the AI understands the meaning of that data, transforms it into clean, structured information, and integrates it seamlessly into the unified data graph powering Bracket OS.

This turns your practice into a connected, intelligent ecosystem—and eliminates the friction of juggling multiple platforms.

What is an AI Integration Hub?

The AI Integration Hub is an orchestration layer that makes Bracket OS interoperable with almost any clinical, financial, or operational tool your orthodontic practice uses.

It is not a simple API bridge.
It’s a context-aware synchronization engine that:

  • Connects external systems
  • Interprets incoming data
  • Normalizes formats
  • Ensures consistency
  • Updates the PMS automatically
  • Triggers intelligent workflows
  • Maintains data accuracy
  • Provides AI with full context at all times

It is the connective tissue that links your entire tech stack.

Why Orthodontic Practices Need an Integration Hub

Orthodontic practices are increasingly digital, but most systems aren’t designed to talk to one another. This leads to:

  • Double entry
  • Mismatched data
  • Human-dependent processing
  • Outdated records
  • Inconsistent patient experiences
  • Inefficient workflows
  • Fragmented analytics

The AI Integration Hub solves these issues by making all systems part of the same network.

Examples of Tools the Hub Can Connect To:

  • Imaging systems (DSLR uploads, iPad captures, CBCT devices)
  • Aligner platforms (Invisalign®, Spark™, uLab®, SureSmile®, AngelAlign®)
  • Patient communication tools
  • Insurance verification services
  • Billing and payment processors
  • Inventory and ordering software
  • Analytics dashboards
  • HR or scheduling tools
  • Document and form platforms
  • Marketing CRMs

Bracket OS becomes the central intelligence layer sitting above all external tools.

AI That Understands Every Integration

Unlike traditional integrations—where data is simply exchanged without context—Bracket OS uses AI to understand what is being sent and why.

For example:

  • When an aligner platform sends a new treatment stage, the AI updates the treatment plan, forecasts progress, and adjusts scheduling and financial estimates.
  • When an imaging system imports new photos, the AI classifies, labels, and links them directly to the correct timeline and visit.
  • When a payment processor confirms a successful charge, the AI updates the ledger, recalculates projections, and checks for contract alignment.
  • When an insurance system updates a claim status, the AI adjusts reimbursement forecasts and alerts staff if the result differs from expectations.

The system doesn’t just pass data—it reasons about it.

Seamless Clinical Data Integrations

Clinical workflows are the heart of an orthodontic practice, and Bracket OS supports them with deep, intelligent integrations.

Imaging Systems

  • Automatic import of photos, CBCTs, panoramic images
  • AI classification and labeling instantly applied
  • File normalization and standardization
  • Integration with patient timelines and charting

Aligner Platforms

  • Sync treatment plans and staging
  • Track patient progress against expected intervals
  • Surface AI alerts for off-track movement
  • Connect plan updates to financial estimates

Digital Scanners

  • Receive STL and 3D model files
  • Link scans to specific phases or appointments
  • Support AI-based tooth movement analytics

Appliance Ordering Systems

  • Predict inventory needs
  • Sync order status
  • Auto-update treatment milestones

Bracket OS becomes the clinical command center pulling everything into a single, unified clinical model.

Financial and Operational Integrations

Bracket OS AI transforms financial and operational tools into a cohesive system rather than disconnected software.

Payment Processors

  • Autopay updates
  • Real-time ledger synchronization
  • Failed payment alerts
  • Smart retry logic

Insurance Platforms

  • Eligibility APIs
  • Benefit extraction pipelines
  • Claim submission and status retrieval
  • AI-driven discrepancy alerts

Analytics Platforms

(though many practices eventually replace them with Bracket OS’s own Insights Dashboard)

  • Revenue feeds
  • Scheduling data
  • Collections reports
  • Production tracking

Communication Tools

  • SMS and email platforms
  • Engagement tracking
  • Missed-message detection
  • Compliance reminders

The AI Integration Hub ensures all financial and operational events connect back to the clinical record.

Automatic Normalization and Data Cleaning

One of the biggest issues with multi-system environments is inconsistent data formats. Practices often suffer from mismatched naming, incompatible codes, or inconsistent structures.

The AI Integration Hub automatically normalizes incoming data into Bracket OS’s internal standards:

  • Standardized terminology
  • Unified procedure codes
  • Consistent imaging labels
  • Stable treatment stage references
  • Harmonized financial fields
  • Uniform appointment types

This is critical for:

  • Accurate charting
  • Reliable financial forecasting
  • Clean analytics
  • Cross-system communication
  • AI reasoning

With clean data, the entire practice becomes more accurate and predictable.

Triggering AI Workflows Automatically

The Integration Hub doesn’t just bring data in—it triggers intelligent workflows the moment new information arrives.

Examples:

  • New photos imported: AI classifies images → updates chart → compares progress → adjusts timeline
  • New aligner stage: AI updates treatment plan → checks patient compliance → recalculates financials
  • Insurance claim update: AI re-forecasts reimbursement → flags anomalies
  • Payment event: AI updates ledger → adjusts AR → triggers communication if needed
  • Appointment change: AI updates scheduling forecasts → adjusts provider availability

This means your PMS becomes proactive, not reactive.

Designed for Mac and iPad Workflows

Because Bracket OS is built natively for Mac and optimized for iPad mobility, integrations work seamlessly across devices.

On Mac:

  • Multi-window integration monitoring
  • Drag-and-drop data ingestion
  • High-bandwidth clinical workflows
  • Ideal for administrative and financial teams

On iPad:

  • Instant access to synced data
  • Chairside imaging imports
  • Mobile treatment plan updates
  • On-the-go aligner and appliance review

Wherever you work, integrations follow.

The Result: A Fully Connected Orthodontic Tech Stack

With the AI Integration Hub at the center, your practice gains:

Efficiency

  • No more switching between platforms
  • Fewer manual uploads and data entry
  • Streamlined workflows

Accuracy

  • Clean, structured data
  • Fewer errors
  • Consistent records across systems

Intelligence

  • AI-driven insights
  • Automatic updates
  • Smarter automations

Scalability

  • Easy to add new tools
  • Multi-location consistency
  • Future-proof architecture

Bracket OS becomes the single source of truth across the entire practice.

Conclusion: One PMS, Infinite Connections

The orthodontic practice of the future is connected, intelligent, and seamless.
Bracket OS makes that future possible today with the AI Integration Hub—a context-aware interoperability engine that unifies every tool your practice relies on.

Data flows automatically.
AI interprets everything.
Your workflows become effortless.

Bracket OS isn’t just a PMS.
It’s the central intelligence layer of your orthodontic ecosystem.